A legal disclaimer

Privacy Policy

Effective Date: 1st March 2026
Clinic Name: MyMaterna
Location: United Kingdom

1. Who We Are

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MyMaterna is a UK-based health clinic providing maternity-related services through in-person and online consultations.

For the purposes of UK data protection law, MyMaterna is the “Data Controller” of your personal information.

For any privacy-related matters, please contact:
support@mymaterna.co.uk

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2. What Information We Collect

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A. Information You Provide via the Website

We may collect:

• Name

• Email address

• Telephone number

• Appointment requests

• General enquiry messages

⚠ We do not request or collect detailed medical history through our public website forms.

If you become a patient, clinical information will be collected separately through secure and confidential systems.

B. Automatically Collected Information

Through Wix and analytics tools, we may collect:

• IP address

• Device type

• Browser type

• Pages visited

• Cookies and usage data

3. Special Category Data (Health Information)

As a healthcare provider, we process health-related data only:

• During consultations

• Through secure systems

• With explicit consent

• In accordance with UK GDPR and the Data Protection Act 2018

Health records are not collected via general website contact forms.

4. Lawful Basis for Processing (UK GDPR)

We process personal data under the following lawful bases:

• Consent – when you submit enquiries

• Contract – when you book appointments

• Legal obligation – regulatory healthcare requirements

• Provision of healthcare – processing necessary for medical services

5. Online Consultations

If you book an online consultation:

• You are responsible for ensuring privacy at your location.

• Consultations will be conducted via secure platforms.

• We take reasonable steps to ensure confidentiality.

Online services are not suitable for emergency care.

6. Data Storage & Security

Our website is hosted by Wix.com Ltd.
Data may be stored on secure servers located outside the UK but in compliance with UK GDPR safeguards.

We implement appropriate technical and organisational measures to protect personal data.

7. Data Retention

We retain:

• Enquiry data only as long as necessary

• Patient clinical records in accordance with NHS and UK healthcare retention guidelines

8. Your Rights Under UK GDPR

You have the right to:

• Access your personal data

• Correct inaccurate data

• Request erasure (where legally permissible)

• Restrict processing

• Object to processing

• Lodge a complaint with the Information Commissioner’s Office (ICO)

Contact the ICO:
https://ico.org.uk

9. Cookies

Our website uses cookies for functionality and analytics.
You may control cookies through your browser settings.

- Cookie Policy

MyMaterna uses cookies via Wix to:

• Ensure website functionality

• Analyse site usage

• Improve user experience

You can control cookies via your browser settings.

10. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page.