This statement was last updated on 18th Feb 2026.
We at MyMaterna are working to make our site at Rivers Lodge, West Common accessible to people with disabilities.

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Effective Date: 1st March 2026
Clinic Name: MyMaterna
Location: United Kingdom

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Our Commitment to Accessibility

MyMaterna is committed to providing inclusive, respectful, and compassionate maternity healthcare.

In accordance with the Equality Act 2010, we are committed to making reasonable adjustments to ensure that individuals with disabilities or additional needs are not placed at a substantial disadvantage when accessing our services.

We aim to provide care that is equitable, dignified, and responsive to individual needs.

Clinic Premises Accessibility

Please note the following regarding physical access to our clinic:

• The clinic is located on the first floor of the building.

• There are steps at the entrance to the building.

• Access to the clinic requires use of a staircase to the first floor.

• There is currently no lift access available.

• Buggies can be left at the side of the building in the adjoining carpark area

We understand that this may present challenges for some individuals, including those with mobility difficulties, wheelchair users, or those recovering postnatally.

Reasonable Adjustments & Alternative Arrangements

In line with our obligations under the Equality Act 2010, we will make reasonable adjustments wherever practicable.

This may include:

• Home visits, where clinically appropriate and arranged in advance

• Flexible appointment arrangements

• Alternative consultation formats (including online consultations)

• Adjustments to communication methods

If you have mobility needs, a disability, or any other access requirement, we encourage you to contact us before your appointment so we can discuss appropriate arrangements.

📧 Contact: support@mymaterna.co.uk

Communication Accessibility

We aim to communicate clearly and respectfully. If you require:

• Written communication

• Adjusted appointment arrangements

• Additional time during consultations

• A support person present

Please let us know and we will make reasonable adjustments wherever possible.

Website Accessibility

We are committed to ensuring our website is accessible and easy to use. If you experience any difficulty accessing content or navigating the site, please contact us so we can assist and improve accessibility where possible.

Ongoing Improvements

Accessibility is important to us, and we continually review how we can improve access to our services in line with the Equality Act 2010 and best practice guidance.

We welcome feedback on how we can better support you.